Technical Lead

Tata Consultancy Services

San Francisco, United States

Salary : 15,500 - 19000

ServiceNow Tech Lead

Experienced in implementation of ITSM solution using industry best practices 
Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) 
Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound 
Good experience of Service Portal and widget creation 
Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation 
Knowledge of Authentication via Auth 2.0, certificates and Mid Server 
Implemented ServiceNow project in Domain separated instance 
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 
Good knowledge of MID Server installation and management 
Experience of custom applications development 
Experience of LDAP/Active Directory/SSO implementation 
Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation 
Analytical thinking skills to recognize patterns, understand complicated systems, and identify problems in software applications 
Proficiency in coding, automation tools, and cross-platform testing 
Critical thinking to identify and address potential issues early in the development cycle 

Salary Range- $110,000-$120,000 a year

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