ServiceNow Solution Partner

Tata Consultancy Services

Amsterdam, Netherlands

Salary : 15,500 - 19000

SNRequired InformationDetails
1Primary RoleSNOW Solution Partner: Europe
2Required Technical Skill SetServiceNow
3No of Requirements1
4Desired Experience Range 
5Location of Requirement Amsterdam with travel requirements across Europe
6IOU-DetailEnterprise Solutions Unit
Desired Competencies (Technical/Behavioral Competency)
Must-Have
  • Minimum 10 years of experience in leading and managing IT services delivery
  • Experience of owning & delivering ServiceNow
  • Proven track record of success in a Managed Services environment with both onshore & offshore delivery
  • Business Development experience (direct, GTM and Partners)
  • CXO Relationship management
  • Market connects and Solution/ Pre-Sales capabilities
  • Excellent communication, interpersonal, and presentation skills.
Good-to-Have
  • Ability to build and maintain strong relationships with clients and internal stakeholders
  • Proven ability to lead and motivate teams
  • Financial acumen and budget management experience
  • Experience in supporting new business & account growth
  • Excellent analytical and problem-solving skills
  • Experience in a fast-paced, client-focused environment
  • Strong influential personality with effective negotiating skills
  • Ability to shape, adapt and improve processes
SNResponsibility of / Expectations from the Role 
1Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to our customers and establish long-term partnerships
2Managing delivery capabilities in line with an agreed budget, headcount and associated service delivery obligations and objectives
3Ensuring contractual obligations including stringent SLA adherence are met with changes made as required via appropriate governance controls
4Establish and maintain strong relationships with key stakeholders, actively managing expectations and proactively communicating potential issues

Unique Selling Proposition 

 

(USP) of The Role

Point of contact for customer & TCS senior leadership. Heading the ServiceNow Solutioning for Enterprise Solution Unit in Europe