Tata Consultancy Services
New York, United States
Salary : 15,500 - 19000
Skill: Varicent Solution Architect/Lead
- Expert in Architecture design for Varicent ICM, ELT, designing effective comp plans, Smarter quotas, Territory decisions, Prioritizing leads. Provide end to end architecture and design solutions.
- Hands-on experience in Varicent ICM tool - Composer, Web Reports, Web forms, Configure, Workflow, Schedule modules, pipe configuration (ELT).
- Experience as ICM and ELT consultant in implementation, maintenance and development support and design projects.
- Support business queries and other adhoc reports or extract.
- Experience in Release support - Technical Specifications, Test cases, build, test support and deployments.
- Needs to have experience in Application support of production systems based on ITIL methodology.
- Provide end to end architecture and design solutions. Ability to provide solutions and drive the project in terms of architecture, design, solutioning.
- Design architecture for ICM solutions, technical lead and solution architect.
- Handling of customer requirements workshops, documenting the discussion, drafting the action plan and execution of the plan to closure.
- Incident Management and allocation of Incidents to appropriate groups. Creating estimations of tasks and drafting of integrated project plan for change requests.
- Mentor developers to develop the solution.
Salary Range - $120,000-$140,000 a year
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