Tata Consultancy Services
Malvern, United States
Salary : 15,500 - 19000
Skill: MS Dynamics CRM 365 – Tech Lead
- Experience: 6+ years of experience working with many modules within Microsoft Dynamics 365.
- Technical Skills: Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS.
- Certifications: Relevant certifications in D365 is highly desirable.
- Soft Skills: Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team.
- Proven experience in help desk and ticket management.
- Proficient in ServiceNow; background in Microsoft Dynamics 365.
- Strong understanding of application support and SLAs.
- Background in finance is beneficial but not essential.
- Outstanding verbal and written communication skills.
- Ability to work collaboratively in a diverse team environment.
- Proven ability to manage and prioritize tasks effectively.
- Proven experience as a Microsoft Dynamics System Administrator.
- In-depth knowledge of Microsoft Dynamics 365 architecture and modules.
- Proficiency in configuring and customizing Microsoft Dynamics 365 applications.
- Strong troubleshooting and problem-solving skills.
- Experience with security administration and access control in Microsoft Dynamics.
- Familiarity with integration techniques and data management in Microsoft Dynamics.
- Relevant certifications in Microsoft Dynamics 365 administration are a plus.
- Extremely good understanding of Microsoft Dynamics CRM Online/Dynamics 365 product (Entities, Workflows and configuration).
- Sound in deployment aspects.
- Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.
- Should have a good understanding of CRM security model.
- Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.
- Hands on Experience in configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).
- Exposure to Dynamics CRM technical aspects esp. Java-scripting, Installation.
- Extremely sound in Dynamics CRM Entities, workflows, configurations, customization development, integrations development.
- Extremely sound in core .NET technolo gy and related areas - WCF, SSIS, SSRS, SQL Server.
- Experience of working as CRM Developer for at least 2 implementation projects.
- Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus).
- Expertise in writing Plug Ins, Workflow, business process flows and custom scripts.
- Knowledge of best practices and guidelines for design and development in CRM 2013/2015.
- Hands on knowledge of Agile development.
Salary Range- $145,000-$160,000 a year
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