•Experience in administrating Datadog Tools using various modules like APM, Errors, Logs, Digital Experience to monitor Enterprise Services.
•Experience in integrating with other systems like MuleSoft, Salesforce, Confluent Kafka, Azure etc.
•Expertise in reviewing error logs and correlating it to various architectural components and services, at times correcting the log formats for better troubleshooting.
•Ability to come up with solutions to monitor new applications / services
•Prior experience on Reporting, Dashboard and Analytics, API backend calls from Datadog for custom metric ingestion

Roles & Responsibilities

•Experience with, and ability to utilize monitoring tools for Custom metrics
•Conduct meetings
•Ability to collaborate closely with stakeholders like business, development, and ops teams
•Able to exhibit tendencies to be self-starting and not wait for signals; Able to take action beyond what is required and volunteers to take on new assignments; Able to complete assignments independently without constant supervision
•Able to use required software applications like Microsoft office suite to produce reports, presentations, and complex spreadsheets
•Support day-to-day operational tasks including management of accounts, handling incident and service request tickets, priority incident resolution
•Joining MI / collaboration Calls
•Experience in documentation / Creating & Reviewing SOPs
•Create and manage architectural diagrams for various critical networks
•Create custom scripts to automate support processes wherever applicable
•Monitoring of Enterprise network, Applications
•Fine tuning of alerts and reduce noise
•Develop a monitoring solution for components which are not being monitored
•Good knowledge and Hands-on experience in Scripting like Python, PowerShell etc
•Willingness to solve complicated