ob Description 

Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $15M


Role Description: • Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close • Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc

Required Qualifications: • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience • Significant business development and project management experience • Track record of interacting and building relationship with C-level client contacts • Hands-on experience with proposal creation and leading proposal presentations • Strong leadership, interpersonal, communication and presentation skills • Wide variety of IT and business consulting engagement experience • U.S. citizenship or permanent residency required, we are not able to sponsor this position at this time

Preferred Qualifications: • Knowledge of industry specific go-to-market solutions • Good understanding of industry specific business issues and drivers • Global Delivery Model experience • Experience managing large multi-location consulting engagement teams • Track record as an Account Manager in a rapidly growing client relationship