About Client: Accenture Technology Consulting

Project Role: Oracle CRM Service Technology Consulting Practitioner

Experience: 5.6-10 Years

Band: Consultant

Location: 17 PAN India Accenture Location (Ahmedabad, Bangalore, Bhubaneswar, Coimbatore, Chennai, Delhi, Gurgaon, Hyderabad, Jaipur, Indore, Kolkata, Lucknow, Mumbai, Nagpur, Noida, Pune, Trivandrum)

Education: B.E./B.Tech/MBA/CA

Project Role Description: Support the implementation of activities for a specific business function to improve performance for a function end to end. Activities include analyzing and designing/re-designing business processes and/or defining parts of an organization.

About Accenture:

Accenture is a global professional services company with leading capabilities in digital technologies. Our ~700K people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

Essential Skills:

1. 5.5-10 years of relevant Oracle CRM Service (CX) experience.
2. Experience working in a cross functional environment.
3. Experience working with one or more of the following industries Lifesciences, Consumer Goods, Retail.
4. Experience in multiple full lifecycle implementations of Azure.
5. Experience of one or more of emerging technologies/ methodologies - Agile, DevOps, Artificial Intelligence, Automation, Blockchain, Cloud, Data/ Analytics and Security and IoT.
6. Experience of driving large scale digital transformations.

Summary: 
As an Oracle CRM Service Business Function Implement Practitioner, you will be responsible for supporting the implementation of activities for a specific business function to improve performance for a function end to end. Your typical day will involve analyzing and designing/re-designing business processes and/or defining parts of an organization using Oracle CRM Service.

Roles & Responsibilities: 
- Lead the implementation of Oracle CRM Service for a specific business function, ensuring that it meets the requirements of the organization.
- Analyze and design/re-design business processes to improve performance for a function end to end.
- Define parts of an organization to ensure that they are aligned with the business function's goals and objectives.
- Collaborate with cross-functional teams to ensure that the implementation of Oracle CRM Service is successful and meets the needs of the organization.
- Communicate technical findings effectively to stakeholders, utilizing data visualization tools for clarity.

Professional & Technical Skills: 
- Must To Have Skills: Strong experience in Oracle CRM Service.
- Good To Have Skills: Experience in other CRM tools such as Salesforce or Microsoft Dynamics.
- Strong understanding of business processes and how they can be improved using Oracle CRM Service.
- Experience in defining parts of an organization to ensure that they are aligned with the business function's goals and objectives.
- Experience in collaborating with cross-functional teams to ensure that the implementation of Oracle CRM Service is successful.
- Solid grasp of data visualization tools to communicate technical findings effectively to stakeholders.

Additional Information: 
- The candidate should have a minimum of 5 years of experience in Oracle CRM Service.
- The ideal candidate will possess a strong educational background in technology consulting, computer science, or a related field, along with a proven track record of delivering impactful data-driven solutions.
- This position is based at our Bengaluru office.