Client Partner - CRL Sales(CPG, Retail & Logistics)

Boston, MA 

Our client is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM

Role Description:  

• Client relationship management and business development: manage client relationships, build a portfolio up to $10M -$15M, own the opportunity management cycle: Prospect-Evaluate Propose-Close  

• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client  

• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience

• Significant business development and project management experience  

• Experience in the CPG, Retail & Logistics industry/vertical

• Track record of interacting and building relationship with C-level client contacts

• Hands-on experience with proposal creation and leading proposal presentations

• Strong leadership, interpersonal, communication and presentation skills

• Wide variety of IT and business consulting engagement experience

Preferred Qualifications:

• Knowledge of industry specific go-to-market solutions

• Good understanding of industry specific business issues and drivers  

• Global Delivery Model experience

• Experience managing large multi-location consulting engagement teams

Track record as an Account Manager in a rapidly growing client relationship