• Program Management: Oversee and provide structure to the program, align governance, align activities to the strategy
• Requirement Elicitation and Analysis: Gather and analyze business needs and objectives across channels and business
• Business Case Development: Create detailed cases - project objectives, benefits, and costs.
• Technical Requirement Identification: Translate business requirements into technical specifications for intake into technical backlogs
• Documentation and Reporting: Maintain comprehensive documentation and generate reports on project status and outcomes.
• Quality Assurance and Validation: Ensure project deliverables meet quality standards and validate proposed solutions.
• Knowledge Sharing and Training: Facilitate knowledge sharing and provide training on fraud prevention processes and technologies.

Skills and Expertise I am looking for:

1. CIAM and Authentication strategy background – tech and channel integration experience a plus
2. Experience with large complex transformation programs
3. Experience supporting a ForgeRock or any other IAM customer journey / channel integration strategy.
4. Capable leader who can work independently and engage across organizations.