Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP ABAP Cloud.
- Good To Have Skills: Experience with SAP Fiori and SAP HANA.
- Strong understanding of software debugging and troubleshooting techniques.
- Experience in developing and maintaining technical documentation.
- Familiarity with Agile methodologies and project management tools.

Additional Information:
- The candidate should have minimum 5 years of experience in SAP ABAP Cloud.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education