Oracle Demand & Supply Planning: Service Engineer We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy Key Responsibilities: ● Support Oracle Demand Planning processes, including CTO forecasting and planning measure management ● Collect data from Fusion and internal system, troubleshooting failures ● Support supply planning processes like MPR and constrained/unconstrained planning ● Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes ● Lead E2E Planning Integrated Business Cycles ● Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation issues etc ● Execute quarterly patching testing and validations ● Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management ● Perform initial assessment of issues with data collection from Fusion, internal and external systems ● Triage failures and route to appropriate support teams/On-calls ● Document and categorize supply planning process like MRP and constrained/unconstrained planning ● Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports ● Monitor & Coordinate support for E2E planning integrated Business Cycles ● Manage incident tickets related to support E2E Oracle SCP ● Track and prioritize quarterly patch testing needs Requirements: ● 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions ● Strong understanding of supply chain planning concepts and methodologies ● Proficiency in data collections and integration between systems ● Knowledge of MRP and planning process ● Experience with REST APIs and BIP reporting ● Good Understanding of integrated planning business cycles ● Strong troubleshooting and problem solving skills ● Ability to manage quarterly patch testing processes ● Excellent communication skills with both technical and business stakeholders Qualifications: : ● Technical aptitude with data models, BIP and system integration(REST APIs etc.) ● Strong analytical and critical thinking abilities