Email/Exchange Management: Administer and support mail flow.

Mail Flow: Ensuring efficient and secure mail flow within the organization.

Hybrid Configurations: Managing hybrid configurations between on-premises and cloud environments.

Security and Compliance: Implementing security measures and ensuring compliance with industry standards.  

Outlook: Managing and troubleshooting Microsoft Outlook

Exchange Admin Center (EAC): Using the EAC for managing Exchange Online mailboxes, transport rules, and security policies.

SMTP: Understanding and managing Simple Mail Transfer Protocol (SMTP) for email transmission.

PowerShell: Proficiency in PowerShell scripting for automation and management tasks

Managing Microsoft M365 Client Portal: Work with SCCM team to assist with deploying updates and working to make all clients compliant.

User Support: Provide technical support and training to users, addressing issues and queries related to messaging systems including working with Microsoft support to assist in more complex issues. 

Documentation: Maintain detailed documentation of system configurations, policies, and procedures.

Service-now Ticketing Tools: Experience with managing support tickets and resolving issues  

Cross-collaboration team experience: Ability to work effectively with various teams and departments.  

Base Salary Range: $100,000 - $120,000 per annum

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