Customer Support Engineer-eTerra, Outage Assist, Storm Assist, S
Tata Consultancy Services
Melbourne, United States
Salary : 15,500 - 19000
Expertise in installing, analyzing and troubleshooting e-terra DMS and related products.
Experience in modelling various electrical devices
Able to troubleshoot issues using a variety of tools.
Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
Knowledge of both Transmission and Distribution electrical grids.
Familiarity with User Interface, SCADA and Modeling tools.
Direct experience installing, maintaining or supporting GE e-terra EMS products
Knowledge of NERC CIP Standards.
Working knowledge of TCP/IP protocols, IP addressing, routing, LAN, DNS, Active Directory, firewalls
Base Salary Range: $80,000 - $120,000 per annum
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