Engagement Manager

Tata Consultancy Services

Milwaukee, United States

Salary : 15,500 - 19000

Skill: Engagement Coordinator 
  • Manages communication and collaboration between customer teams and offshore (India) teams, ensuring smooth operations and timely deliveries across different locations.
  • Build and maintain strong relationships with Associated.
  • Primary point of contact for addressing concerns and resolving issues.
  • Liaison between Associated and Consultant.
  • Internal coordination with internal IT teams and external stakeholders.
Solution Alignment:
  • Identifying and understanding Associated business needs and translating them into IT solutions.
  • Ensuring IT solutions are aligned with Associated goals and business objectives. 
  • Developing and presenting IT solutions to Associated. 
  • Communication and Collaboration.
  • Facilitating effective communication between Associated and internal IT teams.
  • Regularly communicating project status and updates to Associated. 
  • Collaborating with internal teams to ensure project success. 
Business Acumen:
  • Demonstrating a strong understanding of business principles and IT technologies. 
  • Contributing to the development of IT strategies and plans. 
  • Identifying opportunities for improvement and innovation. 
Skills and Qualifications: 
  • Strong communication and interpersonal skills.
  • The ability to effectively communicate with Associated and internal teams.
Project management skills:
  • Experience in managing projects from start to finish.
  • Problem-solving skills: The ability to identify and resolve issues effectively.
  • Business acumen: A strong understanding of business principles and IT technologies.
  • Customer-oriented approach: A focus on delivering excellent customer service.
  • Technical understanding: A basic understanding of IT technologies and solutions.
  • Experience in IT project management or consulting: Previous experience in similar roles is highly desirable.
Salary Range - $80,000-$95000 a year

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